Verifying Your b99 Account
Account verification is how we confirm that your wallet and your b99 account belong to the same person. It protects your balance from unauthorised withdrawal requests and keeps your account accessible if you ever need support to recover access. We ask for a government-issued photo ID — a National ID card or passport works — and a brief selfie taken on your
phone. Upload both through the verification section of your account settings. Our team reviews submissions and updates your account status. Verified accounts access the full withdrawal flow without the extra confirmation step each time. There is no cost to verify, and it only needs to be done once.
- Open Account Settings — Log in and navigate to account settings, then select the verification section to start the identity check.
- Upload Your ID — Take a clear photo of your National ID or passport and upload it. Ensure all four corners of the document are visible.
- Submit a Selfie — Snap a selfie with your phone holding the same ID document. Good lighting helps the review move faster on our end.
- Await Confirmation — Our team reviews your documents and updates your account status. You will see the verified badge in your account once approved.